Contact Us
Got a question about one of our reviews, spotted something that needs updating, or want to suggest a site we haven't covered yet? This page explains how Non Gamstop Casinos works behind the scenes and the best way to get a message to us.
What We Can Help With
Non Gamstop Casinos is an independent research and comparison site focused on slots not on GamStop, along with the wider world of casinos not on GamStop and betting sites not on GamStop. We're happy to hear from readers on things like:
- Corrections to bonus terms, game libraries or payment details on any brand we cover
- Questions about how a specific casino on our list operates, including its game selection or welcome offer
- Suggestions for new non GamStop casinos you'd like us to research and rank
- General feedback on how we rate and compare sites
- Reports of broken links, outdated information or anything that looks off
We can't offer personal advice about your GamStop self-exclusion status, resolve disputes with an individual operator, or act as a customer support desk for any of the casinos listed on this site — those matters need to go directly to the operator in question or to the relevant support channel.
How We Keep This Site Independent
Non Gamstop Casinos may earn commission when a reader clicks through to a listed casino and signs up. This is how the site stays free to use. Commission never decides where a brand sits in our rankings — our non GamStop casinos reviews are built from the same criteria applied consistently across every operator we assess.
How We Rate and Rank What We Cover
Before we answer a reader question, it helps to understand how a listing earns its place here in the first place. Every operator is looked at against the same set of factors, including:
- Slot library and providers — the breadth of slots, jackpots and themed titles on offer, not just headline numbers
- Bonus terms — wagering requirements, maximum cashout limits and time restrictions attached to welcome packages
- Payment flexibility — the deposit and withdrawal options available to UK players, including crypto and cards where offered
- Licensing and site conduct — the jurisdiction an operator is licensed under and how transparently it publishes its terms
- Track record — how long a site has operated and how it responds to reader feedback
No brand pays for a better score, and no listing is adjusted after publication as a result of an advertising arrangement. If a reader flags something inaccurate, we review it against the operator's own published terms before making any change.
Before You Get in Touch About a Specific Casino
If your question relates to gameplay, withdrawals or account issues at a specific casino, the fastest route is usually the operator's own support team, since we don't have access to individual player accounts. If your question is about whether a site is right for you generally — its game range, its bonus structure, or how it compares to others on our list — that's exactly the kind of thing we can help clarify, and a good starting point is our guide to non GamStop casinos in the UK.
If you're contacting us about self-exclusion or want to understand your options around GamStop, our Responsible Gambling page covers this in more detail and is worth reading alongside anything we send back to you.
A Note on Who We Are
You can read more about how Non Gamstop Casinos operates, what we research, and why we cover this corner of the gambling market on our About Us page. Our full terms of use, including how we handle reader submissions, sit on our Terms and Conditions page.
What to Include When You Write In
To help us respond properly, it's worth including a few details in your message:
- The page or brand your query relates to, with a link if possible
- What specifically looks wrong, outdated or unclear
- Any source or evidence you can point to, such as a screenshot of updated terms
- Whether you're asking a general question or reporting an error
This lets us route your message correctly and get back to you with something useful rather than a generic reply. We read every message that comes in, though response times can vary depending on volume.
Whether you're comparing offers like the ones from Betmica, Kikibet or Smash Casino at the top of our rankings, or just want to understand how the non GamStop market differs from UKGC-licensed sites, we're glad to help point you in the right direction. Remember that gambling should always be for entertainment and is restricted to those aged 18 and over.